Our Coaches

Shayne is the President of The Canadian Physician Support Company. He has over twenty years of experience in academic medicine as a physician-scientist and as a physician-leader. He is a pediatric subspecialist and the founding director of the University of Manitoba Clinician Investigator Program. He is proud of his contributions to patient care, to some amazing clinical and research teams, and of the younger colleagues he has mentored. 

Shayne founded The Canadian Physician Support Company with a vision of vibrant physicians thriving in a strong health care system, a mission of supporting Canadian physicians to lead significant positive change, and a belief that physician leadership, physician wellness, and quality of care are intrinsically linked.

Shayne defines executive coaching is a developmental relationship that supports individuals and teams in their goals to learn, change, and reach new levels of performance. Shayne’s coaching combines his strong orientation to supporting others with his enjoyment of conceptual thinking in areas such as mental models, patterns of interactions, teamwork, collaboration, and systems thinking.

Shayne graduated from the Royal Roads University Faculty of Management as a Certified Executive Coach in 2016 and completed the Royal Roads University Coaching with LEADS course in 2017. He is certified by the International Coaching Federation as an ACC and is a member of the Institute of Coaching (McLean Hospital / Harvard Medical School affiliate).

Dale is a people person. He has a reputation as a strong communicator, collaborator and consensus builder. He has brought these skills to internal and external teams, committees and boards at the local, provincial, and national level. The combination of his education and experience allows Dale to empathize and develop rapport and trust with individuals at any level of an organization in multiple situations. Dale’s clients have included experienced CEO/leaders/managers and individuals transitioning to or new to leadership.

Dale has over 25 years of leadership experience including positions in front line and regional management in the health system. He served as Deputy Registrar of the Alberta College of Pharmacists and Acting Registrar of the College of Regulated Dental Hygienists of Alberta. Experience as a regulator and a manager has provided Dale with a wealth of experience in leadership; management; human resources; policy and program development/evaluation; strategic planning; governance; stakeholder and government relations; coaching; and facilitation.

As a coach Dale is professional and supportive. He has a casual style and good sense of humour. He is committed to supporting his clients to carve out dedicated and facilitated thinking time. His goal is to enable, inspire, and assist clients to identify clear goals and surpass them.

Dale has received the Associate Certified Coach (ACC) designation through the International Coach Federation. This ensures clients that he has met training and practice criteria and that he follows the professional standards and ethics of this international coaching organization. He completed a Graduate Certificate in Executive Coaching (Royal Roads University), a Masters in Business Administration (Athabasca University), and a Bachelor of Science in Pharmacy and a Certificate in Healthcare Administration (University of Saskatchewan). Dale is a licensed trainer for the Coaching Out of the Box® 5/5/5 Coach Skills Training Program® and an MBTI® Certified Practitioner. When he’s not working Dale enjoys travel, good food and wine and spending time with friends and family!

Inspiring. Caring. Transformational

In this increasingly complex world, Eve is devoted to helping professionals and managers become exceptional leaders. She has worked in senior levels in the public, private and non-profit sectors. Her background and client experience spans small business to global initiatives. After 25 years working from community to international levels, Eve has found her joy in the success of others.

Known for her professional, caring and direct approach to coaching, Eve inspires her clients to make the changes they seek and reach their highest leadership potential. Her clients include new managers through to senior executives, professionals and entrepreneurs in a wide range of industries and public service. She is also known for her leadership development work with women in senior positions.

As a facilitator, Eve inspires participants to be open to shifting their perspectives. Her workshops support individuals in deepening their self-awareness and help teams improve their communication and performance. Eve is adept at leading strategic planning processes and uses a blend of group coaching and participant interactivity within a structured framework to move organizations forward with clarity and accountability. Her public speaking experience ranges from hosting Town Halls and public engagement symposiums to speaking at and hosting conferences.

Eve is certified as an Executive Coach through Royal Roads University and is a Professional Certified Coach (PCC) through the International Coach Federation. She is certified as a Systemic Team Coach, a Facilitator of Five Behaviors of a Cohesive Team, and the International Association of Public Participation (IAP2) and as a Practitioner with the psychometric assessments, Lumina Spark, Leader, Leader 360 and Emotion, and DiSC Management.

Discover, uncover, or recover your preferred path

Jim holds a Masters of Education degree from the University of Manitoba and is a Certified Executive Coach, from Royal Roads University with PCC credentials from the International Coach Federation.  Partnering with executives, professionals, leaders and organizational teams, (primarily in the health care sector) he supports them in aligning their personal and professional goals while enabling their organizations and institutions to move more rapidly toward the vision they hold.

On an individual basis, Jim engages with people and supports them in reaching greater levels of performance, achievement and satisfaction as they address change and move forward on their life path. Using a flexible and practical approach, Jim’s ultimate goal is to assist clients to lead confident and successful lives while maximizing the use of their unique strengths and abilities on their individual journey.

Being fully present and able to enjoy the current moment, while creating a future we feel pulled towards, allows us to see life through a lens built specially for us. Without doubt, Jim’s greatest achievement in life (so far) has been seeing his 3 adult sons develop their own careers and life paths. He feels fortunate that they continue to let him hang out with them from time to time.

Pam is a Psychotherapist and Transformational Executive Leadership Coach known for challenging and inspiring individuals/organizations to expand their perspectives/ awareness in facilitating and creating lasting positive change/growth. She utilizes a solution focused and values based approach honed by 20 years of experience in the public, private and non-profit sectors.

Pam’s philosophy is to see all challenges as opportunities for greatness. Particularly skilled in the areas of trauma healing (PTSD), life transitions, depression, anxiety, work/life balance, and personal growth/development.

As a coach, Pam is considered to possess a warm, inviting and compassionate way of interaction and presence contributing to high levels of energy, action and demonstrated accountability from her clients. She has been described as using mind, heart and soul in her work with others which fosters a high level of trust, safety and increased personal empowerment. Pam is known to be a powerful change catalyst.

Pam holds a Bachelor of Arts Degree (BA), Bachelor of Social Work Degree (BSW), Master of Social Work Degree (MSW), and is a Certified Executive Coach (CEC). Pam is a member of the BC Association of Social Workers, BC College of Social Workers and the International Coach Federation (ICF).

An executive coach, I partner with clients wanting to grow their confidence, leadership capabilities and effectiveness. I bring a passion for working in the realm of emotional intelligence using it as a catalyst to unlock my client’s self-awareness and choice for what really matters.

My approach to coaching is to be trustworthy and curious while empowering those I work with to uncover their own wisdom and learning from which to create actions that lead to transformational growth and change.

Here’s what a few of my physician clients say about partnering with me as coach:

"Sarah Thomas has an in-depth grasp of the culture of medicine and is exceptional at understanding and coaching physicians and other health professionals. Her experience and talents are unique in that she has worked in both health care regulation and advocacy, giving her special knowledge of the culture and personalities of health care professionals. Working with Sarah I gained insight in my own strengths and weakness, as well as received coaching to overcome some of my weaknesses and develop and appreciate my strengths. As a result of her expert coaching, I have been able to better manage conflict and be more constructive in my leadership style. The impact on both my professional and personal life has been meaningful and lasting."

- Dr. Pauline Alakija, FRCPC, Clinical Professor

Sarah gave me a completely new perspective on my medical leadership role. She challenged me to be curious about myself and my leadership. As a result of our sessions, I've allowed myself to think much more broadly about my role.

- Medical Residency Program Director 

More about Sarah

Sarah is coach certified through Erickson International and is a credentialed Associate Certified Coach (ACC) through the International Coach Federation. She holds an MSc in biomedical engineering from the University of Alberta; an MBA from Queen's University; a BSc in neuroscience from the University of Lethbridge; and certificates in Organizational Design and Designing Collaborative Workplace from Queen’s University. Sarah is a licensed trainer for the Coaching Out of the Box® 5/5/5 Coach Skills Training Program®; she is certified to work with several assessment tools: EQ in Action, Myers-Briggs Type Indicator (MBTI), Total Strengths Deployment Inventory.

With more than 14 years of leadership experience, Sarah’s work includes leader and team development, governance and board development as well as organizational design, change management and strategic planning and implementation. Sarah served as the chief executive officer of the Professional Association of Residents Physicians of Alberta (PARA) for much of her professional career; she also served as a member of the executive team at the College of Physicians and Surgeons of Alberta (CPSA). Sarah currently serves as an appointed public member on two regulatory boards and as board member and treasurer for the International Coach Federation Edmonton Chapter. Sarah works with senior leaders in a variety of areas: private industry, public and not-for-profit sectors; academia, tech, health and regulatory to name a few.